Technical support

GlobeNet’s highly trained multilingual (English/Spanish/Portuguese) staff is committed to delivering 24x7x365 real-time proactive network monitoring, skilled trouble resolution, and superior customer service.
Our Technical Support Center’s (TSC) monitor and control the network through a sophisticated set of network management tools. The primary TSC located in Boca Raton, USA and a redundant backup TSC in located Rio de Janeiro, Brazil.
You can call us to report a service issue:

  • North America: +1 561 750 2488
  • Brazil, Rio de Janeiro: +55 21 3987 0371
  • Caracas, Venezuela: +58 212 740 4153
  • Bogota, Colombia: +57 1 650 5201

Office locations

North America

200 East Las Olas Blvd.
Suite 1700
Fort Lauderdale
FL 33301
+1 561 314 0500
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Brazil, Sao Paulo

Av. Brigadeiro Faria Lima, 3729
Sala 419 – 4 Andar
Sao Paulo
SP 04538-905
+55 11 3443 6220
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Venezuela

Ave. San Felipe
Edificio Centro COINASA
Piso 5, Ofic. 51-B, Urb. La Castellana
Caracas 1080
+58 212 740 4160
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Brazil, Rio de Janeiro

Avenida Rio Branco
1 – Sala 2002
Centro – Rio de Janeiro
RJ 20090-003
+55 21 2263 4532
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Colombia

Ave Cra 9 # 113-52
Oficina 801
Edificio Torres Unidas 2
Bogotá
+571 650 5200
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Media relations

200 East Las Olas Blvd., Suite 1700

Fort Lauderdale, FL 33301, US

Phone: +1.561.314.0500

marketing@globenet.net